Jeff Conklin

From Faster Than 20
Revision as of 23:01, 9 January 2017 by Eekim (talk | contribs) (Some context and a quick aside on meetings)

My work with Doug Engelbart focused on augmenting human processes with technology. Even though Doug cared about hypermedia, we focused largely on hypertext. We also were focused more on high-level group processes rather than... well, meetings! We facilitated meetings in very traditional ways — there was an agenda and a facilitator, and the facilitator would try to get the whole group (regardless of size) through the agenda.

Most folks who self-identify as professional collaboration practitioners focus on meetings. While meetings are important, they are only one potential tool when folks collaborate. I think this overarching emphasis on meetings is problematic. I also think that, while most practitioners are meeting-centric, very few are actually good at designing good meetings, especially as the number and diversity of participants grow and the problems get more complex. --Eekim (talk) 23:01, 9 January 2017 (UTC)

Two intellectual grandfathers: Doug Engelbart and Horst Rittel.

Lessons Learned

Framing around wicked problems.

Shared display, shared understanding, and artifacts. Strong role this plays in facilitation.

Tic-Tac-Toe

IBIS grammar

Question-centrism and the Left-Hand Move

Making the display part of the room

Pointing.

Humility in learning. Story of how Dialogue Mapping came about.