Craft

Collaboration is a craft. Anyone can get better at it through intentional practice.

Principles

• Shared understanding
• Shared display
• Shared artifacts
• Leave a trail
• Information hygiene
• Space

Process

• Taking notes

Meetings

• Pair, quad, octet
• Dance floor and the balcony

Details Matter

• Name tags

Frameworks

• Culture
• Infrastructure
• Scenario thinking