From Faster Than 20

Textizen is a tool for getting citizen feedback via SMS. It was developed by Code for America fellows in 2012, it's open source, and the beta hosted version is currently free for civic projects.

Here's Michelle Lee's presentation on Textizen from the 2012 Code for America Summit:

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Textizen is unique from similar tools in that:

  • It has a civic-focused dashboard
  • From a design perspective at least, it's not just about feedback, but about reframing the conversation